We believe in the reliable performance of our products, but sometimes, like with any manufactured item, repairs or warranty claims may be necessary. We understand this can be inconvenient for you, so we’ve made our warranty policies clear and easy to comprehend, with no confusing fine print. If you’re an end-customer who has purchased our product, please contact your retailer to start a claim. If you’re a dealer, kindly contact TWO Australia with all the required information – we’ll take care of the rest.